At Bull Python, your satisfaction is our priority. Each product is made to order, and we strive to deliver high-quality items every time. Please review our return and refund policy below: General Policy Made-to-Order Products: All Bull Python products are custom-made for you. As a result, we do not accept returns or exchanges for items that were correctly produced and delivered as ordered. • Exceptions for Returns: We will accept returns or replacements for the following issues: • Damaged items. • Misprinted designs. • Manufacturing defects. • Incorrect items received. Note: Returns for reasons such as buyer’s remorse, incorrect sizes ordered, or preference changes are not accepted, so please double-check sizing and order details before completing your purchase. Return Time Frame To be eligible for a return or replacement, you must contact us within 7 days of receiving your order. How to Report an Issue If you experience a problem with your order, email us at support@bullpython.com with the following: • Order number. • A description of the issue. • Photos clearly showing the problem (e.g., misprint, damage). We will review your request and respond within 1–2 business days. Non-Returnable Items For hygiene and customization reasons, the following items are non-returnable: • Masks, underwear, and swimwear. • Customized or personalized items (if printed correctly). Order Cancellations • Before Production: Orders can be canceled for a full refund if production has not started. • During Production or After Shipment: Unfortunately, orders cannot be canceled once production begins or after the order has shipped. Resolution Process • For Eligible Issues: • If your issue is approved, we will issue a replacement, refund, or store credit at no additional cost to you. • Damaged or misprinted items do not need to be returned. Refunds: Refunds are processed to the original payment method and typically take 5–10 business days to reflect, depending on your bank. Shipping & Late Delivery • Delayed Orders: • Standard Orders: You may request a partial refund if production exceeds 7 working days. • Bulk Orders: You may request compensation if production exceeds 15 working days. • Exceptions: Delays due to incorrect shipping information provided by the customer are not eligible for compensation. • Return Shipping Costs: Customers are responsible

To initiate a return or replacement, follow these steps: Email Us: Send an email to info@BullPython.com with the subject line "Return Request." Include Details: Provide your order number, a description of the issue, and clear photos of the item showing the defect, damage, or printing error. Response Time: We’ll review your request and respond within 2-3 business days with the next steps.

If the return is due to a defect or mistake on our part, we’ll cover the cost of the return or replacement. For other situations, return shipping costs are the customer’s responsibility.

As each product is made-to-order, we currently do not offer exchanges for size or style. We recommend carefully reviewing our size guide before purchasing to ensure the perfect fit.

Once your return or replacement is approved, your replacement order will be processed within 7-10 business days and shipped out to you. Shipping times may vary depending on your location.

If your order is lost in transit, please contact us as soon as possible. We’ll work with our third-party provider.

Yes, the following items are non-returnable: Gift cards Sale or clearance items Products with customization or personalized designs

For any questions or concerns, feel free to reach out to us at info@bullpython.com. We’re here to help!

Bull Python reserves the right to refuse returns that do not meet our policy requirements. Refunds, if applicable, will be processed back to the original payment method within 7-14 business days after approval. Order fulfillment is managed by our third-party provider, and all returns or exchanges are subject to the provider's return and refund policies.